Microsoft is combining Microsoft 365 Copilot and Copilot into one app, and with that, they’re merging the social media accounts too. As spotted by Windows Latest, the Microsoft 365 account on X, followed by more than 61,000 people, has now changed its bio to “Looking for Copilot or Microsoft 365? Follow us on @msftcopilot for everything AI at work.”
The Microsoft 365 profile still shows Word, Excel, PowerPoint, Teams, and OneDrive in its banner image. But its new message tells you that if you are looking for Microsoft 365, you should go follow something called Microsoft Copilot instead. The dedicated Copilot X account is now locked.
I have been following these developments (or should I say deteriorations), and it’s annoyingly confusing even for me. Imagine how a regular customer would try to grasp all of this!
Microsoft is finally merging the two Copilots, but it spent years making them confusing
Microsoft 365, the subscription, has not been renamed. It still includes Word, Excel, PowerPoint, Outlook, OneDrive, Teams, and other services depending on your plan. The app is what kept changing names.
In November 2022, Microsoft renamed the Office app to Microsoft 365, which we confirmed with the company after a viral post falsely claimed the whole Office brand had just been killed. Funnily enough, this confusion was raised again early this year, yet another proof that the “Office” shouldn’t have been meddled with.
In January 2025, Microsoft renamed Microsoft 365 again to Microsoft 365 Copilot, adding Copilot chat to Word, Excel, and PowerPoint.
Finally, in August 2026, the Microsoft 365 Copilot app was renamed to Microsoft Copilot.
Office app > Microsoft 365 > Microsoft 365 Copilot > Microsoft Copilot
You might have already guessed the problem. We are all aware of the standalone Copilot app that already exists on Windows 11.
For months, we had “Microsoft 365 Copilot” and “Copilot” with almost similar icons, differentiated by an M365 badge. The confusion was expected.
Now Microsoft is fixing the two-app problem by turning everything into Copilot
“The Microsoft 365 (Office) app is now called the Microsoft Copilot app across web, mobile (iOS, Android), and Windows. The new app name and icon reflects the integration of Copilot within Microsoft 365.”, says the company in their support document.
The app still works the same, but the two Copilot apps and their two web addresses are consolidating into one, at copilot.cloud.microsoft.
The Microsoft 365 X account posted on September 24, saying: “As Microsoft 365 Copilot and Copilot come together, so are our social channels. Going forward, you’ll find everything you love about Copilot, AI at work, productivity tips, and product updates over at @MSFTCopilot”
Naturally, the replies were an unpalatable cocktail of confusion and mockery. The reply with the most views is a user asking: “So you’re merging the entire 365 team with the Copilot team? Didn’t you already try and fail to integrate your crappy Copilot tool with your productivity tools? It’s like you want to keep losing your incredibly valuable enterprise customers by forcing your inferior AI tools on them.” Ouch!
A confused user asked if Microsoft 365 was “now microsoft copilot tools.” Another wanted to know if this was a new app and what happens to their existing tasks and library. A third asked why Microsoft built two separate Copilot apps in the first place. Someone else suggested Microsoft just rename the whole thing “Clippy.”
Then my favourite reply of them all: “One day Microsoft will know what they are doing with copilot……..”
Microsoft clearly doesn’t know what to do with the Copilot brand
In 2024, Microsoft made a big deal of the Copilot key in Windows PCs, and now you can remap that key to Right Ctrl or the Context Menu key, after Microsoft admitted the original implementation disrupted productivity for some users. Ironic!
We earlier reported that there was no mention of the Copilot+ PC branding when Microsoft announced the Surface Laptop Ultra with NVIDIA RTX Spark. Similarly, the new Surface Pro 12-inch and Surface Laptop 13-inch, both powered by Snapdragon X2 Plus, also skipped the Copilot+ PC branding. Don’t expect to hear the term at Microsoft’s upcoming Windows and Surface event either.
After trying to control the narrative by banning the word Microslop, Microsoft essentially gave up and unbanned “Microslop” from the official Copilot Discord server. Note that Redmond is also scaling back Copilot branding across Windows 11.
Microsoft still wants Copilot doing more with agents, Cowork, and deeper Microsoft 365 integration. The company appears to be moving from the concept of Copilot being a stubborn little button stapled onto everything to Copilot being the AI layer in Microsoft’s products.
Even Google put Microsoft Copilot into its Googlebook marketing, which is funny because while a competitor is confidently showing off Microsoft’s AI product to sell its own laptops, Microsoft is still working out what to call that product.
Office was the perfect name
A company with many products needs a hierarchy that shows customers what the parent brand is, what is a product, and what is just a feature.
Microsoft does not need another Copilot name. It needs a structure people can follow without needing to Google (or Bing!). Microsoft 365 can continue being the subscription. Word, Excel, PowerPoint, and Outlook are the individual products. Microsoft Copilot becomes the one unified AI app, with agentic features as well, and “Copilot in Word” or “Copilot for Microsoft 365” can describe the AI features without renaming the products.
Microsoft has spent years trying to make Copilot a household name. It probably should not be making people wonder what the name means.
