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Microsoft recently released a new September cumulative updates for Windows 8.1, only to break the operating system. After installing the latest cumulative update, users cannot login to their Microsoft Account on Windows 8.1. This news comes after a Windows 10 cumulative update broke the login system on HP devices.

A lot of users have reported an issue after installing the new cumulative updates to their Windows 8.1 machines. It appears that some users aren’t able to login to Microsoft Account. As you might have faced already, this bug limits the functions of Windows 8.1.

The error: “Sorry, we could not connect to Microsoft services right now. If this problem persists, search for “network problems” on the Start screen,” appears on the screen when users try to login to Microsoft account.

Microsoft is already aware of the bug and it is being actively investigated. However, the company could have addressed the bug before as it has been more than a week since users aren’t able to log-in. Microsoft has however promised to support Windows 8.1 until January 9, 2018, but it appears that the bug is not the company’s priority.

“This is a known bug in Windows 8.1 after the latest September update. Our Support Engineers are already looking into it and doing their best to resolve it as quickly as possible so as to minimize the inconvenience to our customers,” Microsoft writes.

It is however unlikely that the bug would have affected many users. Are you able to login to Microsoft Account on Windows 8.1? Let us know in the comments below.

About The Author

Mayank Parmar

Mayank Parmar is an entrepreneur who founded Windows Latest. He is the Editor-in-Chief and has written on various topics in his seven years of career, but he is mostly known for his well-researched work on Microsoft's Windows. His articles and research works have been referred to by CNN, Business Insiders, Forbes, Fortune, CBS Interactive, Microsoft and many others over the years.