We know that Microsoft has been working with Amazon to bring Amazon Alexa to Windows 10 and bringing more smart speakers is also on their list. Has Microsoft today tried to make sure Cortana is relevant to users if they ask for help when they are bleeding? An appropriate answer was not earlier available rather it was added only after a Twitter user informed Microsoft about Cortana’s this inability.
Twitter user Maneesh Juneja today posted a video and mentioned Microsoft in it about the weird answers Microsoft’s digital assistant Cortana gives on iPhone when asked that “he was bleeding”. And the reply’s from Cortana Surprised him because rather than helping a user on such queries it replied with “okay” and “interesting” which is bizarre.
— #DigitalHealth Futurist 👨💻 (@ManeeshJuneja) April 10, 2018
But Microsoft was also quick to take care of such anomalies of Cortana and soon they updated the backend of Cortana with some useful answers for questions like “I’m Bleeding” which need emergency responses. Maneesh Juneja was soon told to ask the question again and he had then posted the newer Cortana replies for which are actually helpful. You can see the newer replies from the tweet below.
Kudos to Microsoft. Shortly after I tweeted the earlier video of #Cortana‘s unimpressive response to “I’m bleeding” @robmargel pinged me to say try again, we’ve updated the response #AI #DigitalHealth pic.twitter.com/Oz99pV7wwa
— Digital Health Futurist 👨💻 (@ManeeshJuneja) April 10, 2018
Cortana replied, “If you are bleeding heavily the first thing you do is to try to stop the flow and then seek medical help”. There was also an option to get more details on the with the text “see NHS advice on cuts and bleeding”.
Microsoft might similar features with selected users and in the coming months, the digital assistant is likely to offer other useful responses depending on the medical emergencies. Microsoft is still developing Cortana as it is part of the company’s AI push and the company has been pushing hard to make Cortana widely available across all platforms including the Amazon’s Alexa.