Microsoft had earlier released Patch updates to its Outlook versions 2010, 2013 and 2016 with KB4011042, KB3191849 and KB3213654 respectively. The patch updates have now been pulled back by the Redmond Giant after users started complaining of crashes after installing the updates.
The new updates were released to address issues experienced with attachments that had ellipsis or exclamation mark in the file names which let to unexpected crashes. The company confirmed in a response to a user on Reddit that the updates which caused a crash impacting the 3 versions of Outlook client have been removed.
The company is currently working on a fix to resolve the issue and there has been no time frame given as to when the fix would be made available. Microsoft says:
“A new update for 32-bit Outlook 2010 is under development and will be posted in this article when it becomes available. The original download package for the 32-bit version was removed from the Download Center after a problem was discovered that could cause Outlook to crash when you preview messages that have attachments. If you already downloaded and installed the 32-bit update, we recommend that you remove it until a new version is available.
The crashes for the Outlook Mail client is being experienced by all versions of Windows which include Windows 7, 8.1 and 10 with either x86 or x64 editions. Hence if any of our users have not yet taken the latest Outlook update, we @WindowsLatest request them to wait for a new update which the company will roll out very soon.
