Windows 11 KB5036893 issues with the update

Windows 11 updates arrive twice a month and sometimes contain bugs. We previously highlighted three significant issues with the April 2024 security update, some of which were resolved with the May 2024 optional update.

Now, three new issues have crept into Windows 11. It includes a problem with the Windows 11 Pro edition, the Photos app failing to start, and Cross-Device Experience Host’s (CDEH) high CPU usage. Let’s discuss them in detail.

Windows 11 Pro users cannot upgrade to Enterprise

After installing the KB5036893 update (April’s security update), Windows 11 Pro users couldn’t upgrade to the Enterprise edition. The update operation failed, and the Task Scheduler reported an Access Denied Error with the error code 0x80070005.

This issue wasn’t reported on the official update page when we discussed the problems with the April 2024 security update. Microsoft has recently updated all the pages to reflect this underlying issue.

After three successive security updates released in April, May, and June 2024, the problem persists. Microsoft is still working to fix the issue and might release a fix with the June 2024 optional update or later.

Microsoft Photos app fails to start

Microsoft Photos has a bug that may cause it to fail to launch if you installed the updates released in the first week of June. If you’re using 2024.11050.29009.0 of Photos, you may not be able to launch the app, or the Photos app might get stuck on a loading screen.

In an update to its support document, Microsoft also noted that the issue is limited to specific use cases:

  • If you use Windows 11 Pro with a policy called “prevent non-admin users from installing packaged Windows apps“.
  • Or BlockNonAdminUserInstall policy via Configuration Service provider.

You may not encounter these problems if you’re not using group policies or have Windows 11 Home instead.

This update has plagued all client editions of Windows 11 (22H2 and 23H2) except Home.

Since Microsoft reported and listed this issue on the health page on 18th June 2024, it might take a few weeks to resolve, possibly with the next optional update.

Cross Device Experience Host’s (CDEH) high CPU usage

Windows 11 comes with a Cross-Device Experience Host, which is an additional package that helps your PC and Phone communicate better. Recently released features like “Use as a connected camera” and “Get new photo notifications” rely on it.

new managed mobile settings in windows 11

However, many users have been experiencing high CPU usage with this process in the Windows 11 build.

A Microsoft engineer responded to this issue on the Feedback Hub and assured the company was working on a fix.

We’re glad that Microsoft patched the infamous “Profile picture bug,” which produced an error while changing the picture with the KB5037853 update.

About The Author

Abhishek Mishra

Abhishek Mishra is a skilled news reporter working at Windows Latest, where he focuses on everything about computing and Windows. With a strong background in computer applications, thanks to his master's degree, Abhishek knows his way around complex tech subjects. His love for reading and his four years in journalism have sharpened his ability to explain tricky tech ideas in easy-to-understand ways. Over his career, he has crafted hundreds of detailed articles for publications like MakeUseof, Tom's Hardware, and more in the pursuit of helping tech enthusiasts.