Windows Updates

Updated on October 12: Microsoft revealed that the incompatible HP driver was pushed out through Windows Update and installation of the driver update resulted in a BSOD error on certain systems. You can find the original story below:

Microsoft recently released Windows 10 KB4464330 for October 2018 update devices with fixes and improvements but it appears that there’s a compatibility issue with HP driver that is causing BSOD on a small number of systems.

We have come across some reports that claim the patch for Windows 10 October 2018 Update is causing BSOD on HP workstations and computers. But upon checking, we have discovered that there is HP driver and Windows 10 cumulative updates conflicting issue that appears to be the real cause of the blue screen error.

In a post on Microsoft answers forum, a user claims that the HP EliteDesk 800 G3 machine refuses to boot after installing the cumulative update. In another forum post, user bennettjp reports that October patch has hit several computers in their organization and it’s causing a blue screen.

Some users have also documented the alleged issue on Twitter.

Similarly, the Reddit users are also reporting issues with Windows 10 October cumulative update.

“This happened on A Win10 Enterprise x64 v1803 PC which already had the October ‘quality’ (security) updates and was trying to install the September ‘quality’ (security) updates. It was not trying to install the v1809 update, so this is an unrelated problem to add to the Windows Update shitshow,” Reddit user huddie71 explains.

“We are having the same issue on HP prodesk 400 G3 Windows 10 machines today. It is definitely related to KB4462919 and/or the HP keyboard driver at the top of your screenshot. We do NOT push out any driver updates, and we are not using HP keyboards with these PCs,” Reddit user R1PLEY explains.

In another Reddit thread, the user has complained about a similar issue in Windows 10 April 2018 Update (version 1803). “We rolled our patch Tuesday for 1803 Win 10 machines today are getting BSOD’s on boot due to a keyboard driver (we think),” Reddit user 999999potato explains.

Disclaimer: The article is completely based on Reddit and Microsoft answers forum posts. Windows Latest makes no claims, guarantees about the accuracy or completeness in this article or linked pages, and shall not be held responsible for anything we say in this article.

About The Author

Akshay Waghray

Akshay Waghray, who holds a degree in Computer Science, was a former technology news reporter for Windows Latest and his area of expertise include Windows. Articles contributed by Akshay have been referred by big publications such as TechRadar, XDA Developers, Future Inc, Purge, and others over the years. At Windows Latest, Akshay has written and edited thousands of articles using his decades long experience with Windows Server and Windows Update for Business.