Windows 10 October 2018 Update recovery

Today, Microsoft confirmed that HP keyboard driver (version 11.0.3.1) with compatibility issues on Windows 10 versions 1803 and 1809 was recently pushed out to some HP devices and it resulted in a blue screen error.

Microsoft has already pulled the driver from Windows Update and if you own HP computers, you will not receive the keyboard driver anymore. Microsoft is also rolling out Windows 10 KB4468304 that would remove the incompatible driver from devices with a pending reboot.

HP is also aware of the issue and the company is working on this issue. In the support document, Microsoft explains that HP keyboard driver (version 11.0.3.1) has a known incompatibility with certain HP devices and it may result in a blue screen error: WDF_VIOLATION.

HP BSOD

“In working with HP, Microsoft has identified an HP driver with known incompatibility with certain HP devices on Windows 10 versions 1803 and 1809.  On October 11, Microsoft removed the driver from Windows Update to reduce the number of devices affected. Additionally, we have released KB 4468304 to remove the incompatible driver from devices pending reboot. HP is actively working on this issue,” Microsoft explains.

  • Chris

    if you rebooted and blue screened, go into advance recovery options/command prompt, go to c:windowssystem32drivers and look for the HpqKbFiltr.sys file and delete it, (type del HpqKbFiltr.sys and press enter, exit command prompt , reboot and all is well.

    • Abu Ghazi

      how about if the HpqKbFiltr.sys is not in the folder?

      • Chris

        then you either don’t have the update, or you are on the boot recovery volumes windowssystem32drivers dir, make sure your on C: first,