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Many Windows Phone 8.1 users have been reporting that OneDrive, OneNote and Office apps are not syncing. The users have been facing the Syncing issues for their Windows Phone 8.1 devices since last week and are not able to update any files or folders to OneDrive or OneNote.


The syncing issues seems to be effecting only the Windows Phone 8.1 users and the users on Windows 10 Mobile are not yet facing the issues. The company currently has closed the Upgrade path for users who roll back to Windows Phone 8.1 will not be able to update their devices back to Windows 10 Mobile.

 The company is currently aware of the issue and is currently working on a fix as one of the Microsoft rep says “the syncing issue could be a server issue and the team is currently working on to resolve the same”. The users are currently requested to wait for some time and then try the syncing option for OneDrive, OneNote etc.
Do let us know if any of our users with Windows Phone 8.1 have faced the Syncing issues and whether the same has been fixed by the Redmond Giant, shout it out in the comments below.
  • nbeiii

    No, it’s not fixed. And, it’s getting old at this point. It took Microsoft about 5 days to even acknowledge the issue.

    • Dirk

      Syncing stopped April 11th, native OneNote and Office not working since.

  • Rod Iron

    Dear Customers,
    Just use iphone or android, they work better.
    Satya Nutella

  • EddyKilowatt

    Thanks Dirk, that’s exactly what I’m seeing… sync broke April 11th. Glad to know it’s not just me! Also glad I’m not using OneNote sync professionally, this is pretty shoddy.

  • EddyKilowatt

    Update, April 19th: it appears they’ve gotten it fixed, my notes are syncing again.