Windows 11 KB5035853 issues

“Can it really get worse from here?” That was my first thought after failing to install the January and February 2024 cumulative updates despite multiple attempts. Then, on the 13th, Microsoft released Windows 11 KB5035853. However, it seems to cause Blue Screen of Death errors for some users, including me. The only workaround is to remove the update from Settings > Updates > Uninstall updates.

KB5035853 is a new update rolling out as part of the Windows 11 March 2024 Update, and it comes with some notable improvements. For example, it allows you to use the Snipping Tool to edit screenshots captured on your Android phone quickly. A notification that pops up immediately after you capture a screenshot allows you to do this.

This might sound like a neat Windows Update, but it’s not. After successfully installing the cumulative update, one of my devices experienced a Blue Screen of Death immediately after login. As shown in the below photo, the reason for BSOD is “Thread Stuck in Device Driver”, which doesn’t explain the problem.

Windows 11 March 2024 Update
Windows 11 March 2024 Update causes devices to experience BSOD | Image Courtesy:

It turns out I’m not alone. Other people have also reported seeing a Blue Screen of Death on their login screen. One of our readers reported that their Lenovo hardware with Bitlocker failed to boot with Blue Screen of Death after the KB5035853 update.

Another user also reported a similar issue:

“We have a series of Lenovo AMD-based devices, all 21B9 model numbers, that are going into a loop requesting the Bitlocker code after KB5035853. Five devices started doing this afternoon after the update, unable to uninstall it. This is, of course, causing a major issue with the customer,” one of the affected users noted.

Similarly, another reader of Windows Latest told us they’re getting “Blue Screen of Death” in a loop. “I’m shocked how they shipped an automatic Windows Update that crashes my PC,” one user told me.

Some users have also experienced significant slowdowns after installing the Windows 11 March 2024 Update, with one reporting that their device “hitched like crazy” and another noting prolonged boot times.

KB5035853 issues

In a Reddit thread spotted by Windows Latest, some users report their systems are “chugging hard,” with persistent stuttering and audio glitches, among other problems.

There’s also been a rise in the dreaded Blue Screen of Death (BSOD) errors since the update, with some mentioning Memory Management errors. Another big headache is that some users find they can’t start Windows 11 at all after the update.

One detailed complaint talked about blue screen errors saying “DPC_WATCHDOG_VIOLATION,” which could mean something’s wrong with the CPU or how the device manages power.

Here’s a list of all the issues we’ve spotted so far:

  • Problems with system stuttering, hitching, and taking a long time to boot up.
  • Problems with Lenovo L13 Ryzen Pro 7 machines, including boot loops and Bitlocker code requests. One user said: We are having issues with Lenovo L13 with Ryzen Pro 7… machines are going into a loop requesting the Bitlocker code.”
  • Reports of blue screens with different error codes.

These issues mostly affect Windows 11 users, but at least one user with Windows 10 reached out to me to highlight their struggle with printers after KB5035845.

Windows Latest’s reader told me about their struggle with getting an EPSON L3110 printer to work right after the update. They found a temporary fix: either running the Epson troubleshooter or restarting the Prit Spooler Service got the printer back on track and the stuck documents printed.

They also experienced issues with the HP Laserjet Pro MFP 225/226 PCL printer after installing the March 2024 Update.

So, how do you fix these issues? I am unaware of any definitive solution to the problems listed above, but you can manually uninstall the patch (Settings > Windows Update > Uninstall). Removing the botched update from the device always works.

On my device, I experienced the Blue Screen of Death error for a single time after installing the update. But others have run into blue screens multiple times, and some report major performance issues.

What about you? Do you have issues after the Windows March 2024 Update? Let us know in the comments below, and we’ll ask Microsoft.

About The Author

Mayank Parmar

Mayank Parmar is an entrepreneur who founded Windows Latest. He is the Editor-in-Chief and has written on various topics in his seven years of career, but he is mostly known for his well-researched work on Microsoft's Windows. His articles and research works have been referred to by CNN, Business Insiders, Forbes, Fortune, CBS Interactive, Microsoft and many others over the years.