Back in May, Microsoft revealed that it is blocking the installation of Windows 10 April 2018 Update on a few Alienware computers. Due to compatibility issues, Microsoft was blocking Windows 10 April 2018 Update on the Alienware 13 R3, Alienware 15 R3, Alienware 15 R4, Alienware 17 R4, and Alienware 17 R5.
It appears that Microsoft has lifted the ban and Windows 10 April 2018 Update is now ready for all Alienware computers. An Alienware employee confirmed to us that Windows 10 April 2018 Update should install on Alienware PCs automatically and there will be no issues.
“Microsoft update 1803 is now ready for Alienware computer. This one should run automatically already, if no feel free to run it. It works now,” the company told us in a tweet embedded below.
Microsoft update 1803 is now ready for Alienware computer. This one should run automatically already, if no feel free to run it. It works now.
— Alienware Support (@AlienwareTech) July 5, 2018
Back in May, a moderator on Microsoft’s support forum, Jess Can, had confirmed the compatibility issues with Alienware. “Microsoft is currently blocking these models from installing the update due to a known incompatibility that may cause these devices to display a black screen after resuming from battery saver mode,” the moderator explained.
It’s worth noting that the page on Microsoft forum hasn’t been updated with new information as of yet.
A new thread on Reddit has also confirmed that Windows 10 April 2018 Update runs fine on Alienware PCs and you should not experience any issues. If your computer is ready, the update will download and install the updates automatically. You can always manually check for updates in Settings -> Update & Security -> Windows Update.