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Windows 10 April 2018 Update issues are causing the devices to freeze and the bugs are affecting applications such as Google Chrome and the company’s own digital assistant Cortana. Microsoft Agent Jess Can in a support page acknowledged that Windows 10 April 2018 Update hangs the system when using certain apps and the fix is arriving on May 8.

While we initially thought the bug is only affecting Google Chrome, it appears that the issue isn’t limited to just one browser as the bug is also causing other apps including Cortana to freeze. Windows 10 April 2018 Update could hang or freeze at random times while running any app, it’s not just limited to certain apps.

Microsoft has also shared two workarounds that could fix such issues on any system running Windows 10 April 2018 Update. It is also worth noting that bug will be fixed with the next cumulative update arriving on Tuesday. On the same day, the update is expected to roll out to more users.

To recover the system, you need to close the lid of the laptop or press keys simultaneously. Here’s how you can do that:

  • Workaround 1: On a laptop, just close and open the lid to recover the system.
  • Workaround 2: Press the Windows logo key + Ctrl + Shift + B in the keyboard.
  • Or simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds on a tablet.

Both of the workarounds basically forces the system to sleep and then wakes it up, allowing the system to recover without the data loss. The workaround could be complex on the desktop, although it seems easy for laptop users.

Microsoft is developing a cumulative update to address the reported bug and the fix could be released on May 8. “Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018”, the company said.

On the same day, the company is expected to begin the automatic rollout of the Windows 10 April 2018 Update, and Microsoft would also ship this month’s Patch Tuesday updates to all supported versions of Windows.

  • Thought my Firefox got a bad update. But as always, it’s Microsoft!

    • M Rankin

      have you update to the latest update for firefox 59.0.3

      • I use beta. I’m on 60.0

        • M Rankin

          the beta most likely doesn’t have the fixes for it
          as it was released March 14 before it was detected and fixed

          • Actually March 14th was first beta. It went all the way to 60.0b16. What I have now is 60.0. It is same as what will be released to public on 9th of May.
            So, the fixes should be here already. My Fox was still freezing today after the update. It works fine on my desktop without the new Windows update.

          • Mayank Parmar

            How about trying the public version once?

          • Need to remove and reinstall which I do not want to :D Will see if freezes badly and often. It’s still usable for now.

          • M Rankin

            have you tried resting your firefox
            not have any problem on 59.0.3

    • Mayank Parmar

      Firefox latest update addressed the issue already :)

      • Is it addressed for beta too?

  • Kevin L.


    • Mayank Parmar

      Microsoft hasn’t forced the update on any computers, it is available only for those who manually check for updates.

      • Kevin L.

        I did not say MS “forced” anything. Although, indirectly, they indeed ‘force’ clients to use their shitty products because they have brainwashed people into thinking MS owns the Internet and computer software world. They don’t… and this will be my last purchase of a Windows product. Going Mac and elsewhere. There is absolutely no need to stick with MS Windows products in 2018!

  • Kevin L.

    I’m screwed!

    I get the usual Windows 10 “Sign-in options” window, then it goes to a white screen with text re: Cortana explanations/options… and that annoying voice telling me how great the experience will be. Cannot find a way out of this white screen.

    WTF do I do now?

    • Mayank Parmar

      Could you please share a screenshot?

      • Kevin L.

        No…because I cannot access my desktop. If you think it can help, I can photograph it. I spent 6 hours on the case yesterday and got nowhere with Microsoft. Another 3 hours trying anything and everything.

        • Mayank Parmar

          How about opening advanced startup and accessing Troubleshoot?

  • don

    Its May 23 and I just updated and now I freeze up randomly anywhere.