Windows 10 April 2018 update (version 1803) was just recently released to the public but unfortunately, the build is not stable and users reported a lot of issues with the update. Some users had trouble installing the update. Others had a few issues with hardware components like a mouse, microphone, etc. Sadly, the issues don’t end here. Some Reddit users reported that they are facing freezing issues with Google Chrome.
Google Chrome might have compatibility issues with the latest update. But not all users are affected. The freezing occurs doing random things such as opening a new tab or just browsing the web. Other applications may also freeze if Google Chrome is running in the background.
The good thing is that Microsoft is now aware of the issue. A Microsoft Agent has confirmed in the Microsoft Community forum that some devices which are on Windows 10 April 2018 update may experience freezing issues when using applications such as Google Chrome and “Hey Cortana”. So even an app integrated into the operating system has issues with the latest update.
Fix freezing issues in Windows 10 April 2018 Update
Microsoft has also given a couple of methods to fix the freezing issue while using Google Chrome and “Hey Cortana”. If your device freezes while you are using Google Chrome or any other app, you can follow any of the following methods to fix this issue without restarting the system.
- If you are using a laptop and you face a freezing issue, then the simplest fix you can try is just to close the laptop lid and then open it. On closing the laptop lip, the system goes into sleep mode and when the lid is opened, the system wakes up to Windows 10. This small fix will be enough for a laptop user.
- If you have anything other than a laptop and you are facing this issue, you can try a sequence of Windows key presses to wake up the screen. If you are using a desktop or a tablet with a keyboard connected to it, press Windows logo key + Ctrl + Shift + B and this will fix the issue. If you are using a tablet without any keyboard attached to it, you can press both the volume-up and volume-down buttons 3 times immediately within 2 seconds. If Windows is still on, then there will be a short beep and the screen will either dim or blink. Windows will refresh the screen which would fix the issue.
Windows 10 April 2018 update has been very unfortunate to many users. Microsoft has a lot of work to make this version stable. Microsoft says that the freezing issue will be fixed via a cumulative update which will roll out on May 8th.