Windows 10 on Surface
Image Courtesy: CNET

Microsoft has finally addressed the rather controversial and the so-called critical bug in Windows 10 October 2018 Update that accidentally trashed the users content. Microsoft says that Windows 10 October 2018 Update with important fixes is now available to the Windows Insiders before rolling it out more broadly to consumers.

“We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation, writes John Cable / Director of Program Management,” Windows Servicing and Deliver.

File Explorer in Windows 10

“Today we take the next step towards the re-release of the Windows 10 October 2018 Update by providing the updated version to our Windows Insider community.  We will carefully study the results, feedback, and diagnostic data from our Insiders before taking additional steps towards re-releasing more broadly,” he adds.

What’s next?

The Windows 10 October 2018 Update (version 1809) rollout is still suspended and it will be re-released to the consumes after the company receives the positive feedback from Insiders. In other words, you will be able to obtain installation media or the version 1809 via Windows Update later this month.

As expected, the bug wasn’t widespread and it only impacted one one-hundredth of one percent of version 1809 installs. Microsoft has apologized to the customers for the unfortunate error and the company is asking users to contact Microsoft Support in order to get assistance if they lost any content.

“To help us better detect issues like this, today we have enabled a new feature in the Windows Insider Feedback Hub. We have added an ability for users to also provide an indication of impact and severity when filing User Initiated Feedback,” Microsoft explains.

  • HoppITUp

    “As expected, the bug wasn’t widespread and it only impacted one one-hundredth of one percent of version 1809 installs.” And yet the tech press is all over Microsoft. If this was scroogle the tech press would be cheering the scroogle.

    • Kevin Robinson

      Yes and the cause of some of the issues were enduser configurations with folder redirection and people changing the folder location properties – from the default locations to someplace else. Now could have Microsoft foreseen this prior to release but I doubt it. Everyone is so quick to blame MS – when most of the issues are when people mess with configurations or 3rd party software.

      • dayula

        There is one issue with your argument on what you perceived folks did wrong.
        1) Redirecting and or reconfiguring folder properties are not hacks
        2) these have been in existence since Windows XP
        3) That ability were features provided by MSFT
        4) Those features were ever more useful once OneDrive became widespread and accepted because now folks can just point these system (Documents, Photos, Downloads etc.) folders to OneDrive system folder which significantly reduces messing with OneDrive itself.

        So, I really think MSFT should have known, and folks did nothing wrong, did not hack. If MSFT made these folders non configurable and folks hacked to do it, them that is user experience crime by itself, MSFT MUST never provide features that clients are not supposed to use.

  • johnusa

    Do you know if Microsoft will release a new and complete full ISO update to replace the problematic version 1809 Build 17763?
    I also hope that they will rename it 1810 or a newer version number as 1809 has gotten a bad reputation already.
    I do hope so as I always like to have the newest build version for all my new installations.
    Please share here.
    Thank you.