Microsoft Edge
Image Courtesy: Microsoft.com

Microsoft Edge in Windows 10 October 2018 Update appears to be broken for some users. The users have explained that Edge and other apps might not connect to the internet after upgrading the PCs to Windows 10 October 2018 Update.

“For example, Microsoft Edge is unable to connect to any websites, displaying the message, ‘Hmmm…can’t reach this page’.  Apps like Mail, Calendar, and News are not working properly,” a user writes on Microsoft forum.

It’s not a widespread issue as the bug seems to be impacting the devices that have the IPv6 connection disabled. It’s a unusual behaviour and Microsoft has acknowledged it in a forum post.

The web browsers such as Google Chrome, Mozilla Firefox and even Internet Explorer are working as expected. Some users on Twitter has also confirmed the issue with the Edge browser in Windows 10 October 2018 Update.

“Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6. Microsoft is working on a solution that is planned to be released in a future Windows update,” Microsoft employee Paul and forum moderator explains.

Fix the broken Microsoft Edge after installing Windows 10 October 2018 Update

To fix ‘Hmm, can’t reach this page’ error in Microsoft Edge and other broken apps, do the following:

  • Open the Settings app via the Start menu or Cortana/Search in the box.
  • Select Networking & Internet and open Network and Sharing Center.
  • Select the network adapter you’re using.
  • On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6 and save the changes by clicking on OK.
  • JohnW

    Microsoft need a test facility with old hardware and infrastructure. Edge not working on IPv4 and OneDrive syncing unfeasibly slowly on hard disks are things they really should have picked up.

  • javajolt

    This doesn’t affect me, I don’t use Edge Browser!

  • phoenixisreborn

    Remember: let the guinea pigs go first.

    • M Rankin

      Any one who got it check for updates. (Seekers)
      And the majority of users who update did not run into any problems.

      • phoenixisreborn

        >And the majority of users who update did not run into any problems.
        And I offer my eternal thanks to them for risking their data and $1000 machines so that I may have a smoother update a few months later down the road. Remember: the consumer and the Insiders are guinea pigs for Enterprise. If you’re smart, you’ll let those morons risk their computers first. https://uploads.disquscdn.com/images/81a1b91e4b67c91854cad74d7c13da5a0b2bc8b0efe0c8b952cf131bb9f19426.png

        • M Rankin

          Sure that’s one way to look at it.
          The business are always gonna be slow to update the business branch practical approach to it.

          Insiders know exactly what they’re get/getting in to When they move into the slow or fast ring.

        • Zack A

          Problem is MS released it to enterprises AND consumers at the same time. It was publised to the Windows Update catalog and deployed to WSUS servers on the same day it went live for consumers. So MS isn’t following their own patch management and update practices on this one. Pretty embarrassing if you ask me.

  • Edge is working great for me, no issues in Windows 10 Home

  • 5tring

    enable ipv6 solved my problem. It fixes netflix, windows store, window edge, etc. Basically all cool new windows App LOL.

  • Re-enabling IPv6 is not a fix. It’s a workaround. If people have IPv6 disabled, they did it deliberately. Telling them to change it back is no kind of solution.

  • After October 2018 update all my Windows 10 machines are now broken with Netflix running on Edge (also the only way to play 4K Netflix under Windows 10). Netflix opens and streams start but stall and go to black screen in the middle of playback. Chrome still works fine, but not 4K of course. So much for Edge as the better browser. If anyone has solution would love to hear it.