Microsoft Edge in Windows 10 October 2018 Update appears to be broken for some users. The users have explained that Edge and other apps might not connect to the internet after upgrading the PCs to Windows 10 October 2018 Update.
“For example, Microsoft Edge is unable to connect to any websites, displaying the message, ‘Hmmm…can’t reach this page’. Apps like Mail, Calendar, and News are not working properly,” a user writes on Microsoft forum.
It’s not a widespread issue as the bug seems to be impacting the devices that have the IPv6 connection disabled. It’s a unusual behaviour and Microsoft has acknowledged it in a forum post.
The web browsers such as Google Chrome, Mozilla Firefox and even Internet Explorer are working as expected. Some users on Twitter has also confirmed the issue with the Edge browser in Windows 10 October 2018 Update.
Installing Build 1809 of Windows 10 seems to stop Edge working. So, y’know, don’t be me and do it. Poor show @Microsoft
— Sam (@SamarydMk2) October 4, 2018
“Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6. Microsoft is working on a solution that is planned to be released in a future Windows update,” Microsoft employee Paul and forum moderator explains.
Fix the broken Microsoft Edge after installing Windows 10 October 2018 Update
To fix ‘Hmm, can’t reach this page’ error in Microsoft Edge and other broken apps, do the following:
- Open the Settings app via the Start menu or Cortana/Search in the box.
- Select Networking & Internet and open Network and Sharing Center.
- Select the network adapter you’re using.
- On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6 and save the changes by clicking on OK.