It’s been a while since Microsoft started rolling out the Windows 10 Fall Creators Update, a new version of the operating system with new features and improvements. While the update is mainly focused on improvements, it also comes with several annoying bugs, one of the new reported issues is with the Surface Pen.

A lot of users have reported that Surface Pen won’t work on Windows 10 Fall Creators Update, the issue is beyond the pairing bug. The bug is only affecting a small group of users where the system will not recognize the Surface Pen. Another issue is that the Surface Pen will stop interacting with the screen anytime while using the device.

Users have confirmed the issues with Surface Pen on Reddit and Microsoft Community forums. Microsoft hasn’t acknowledged the bug yet, however the company has provided a workaround. Microsoft may be planning to fix the issues users are facing after installing the Windows 10 Fall Creators Update with the Tuesday cumulative update. Here’s how you can fix the Surface Pen issues in Windows 10 Fall Creators.

  • Open Troubleshooting and choose configure a device under the hardware and sound section.
  • On the Hardware Troubleshooter, click next to begin the troubleshooting process.
  • Windows will try to fix the issues with your Surface Pen.

If the above solution isn’t working, you can try restarting the Intel Precise Touch driver from the Device Manager, as many users have confirmed that it also fixes the issues with Surface Pen. If nothing works, you may need to roll back to the Creators Update or just wait for Microsoft to address the bug.

  • Kiddo2050

    The only thing that works for me is to use device manager to disable and enable the Intel Human interface driver. But this is just temporary once the machine goes to sleep you need to repeat. I hope this is fixed soon. I use the pen and pinch to zoom often and while the fix is easy who wants to do it several times a day, or several times period.