Windows 10 April 2018 Update installation issues
Image Courtesy: Microsoft.com

If you check for updates and install February optional updates, you could experience system crashes and other issues including a bug that causes graphics card to disappear. As per reports from users, Windows 10 KB4535996 crashes some computers and it leads to performance issues as well.

Windows 10 KB4535996, which is an optional update that installs only when the user manually downloads it, has already been blamed for a series of other problems. For example, users previously reported that the patch leads to FPS drops in certain games, audio stutter with some sound adapters, and also a Blue screen of Death (BSOD).

As per the new reports, KB4535996 crashes systems and locks up devices with a blue screen at the login page.

“Not able to get into any safe mode and uninstall this update. Forcing rebuild and GPO’s to block this particular update. Microsoft says they haven’t heard of any problems. however, when you search the web there is a slue of issues just from this optional update,” a user said.

One user says they noticed this behaviour on 200 machines within their organization.

“I have been searching for why the latest updates to Windows 10 are causing me to get a black screen when Windows tries to start–before I can even sign in.  This has happened twice, once forcing me to restore, the second time to remove updates,” another user confirmed that there is a bug that blocks PC from booting to the desktop.

In the Feedback Hub, a wide range of issues has been reported by Windows 10 users. For some, the patch also causes high CPU and Disk usage and File Explorer crashes, while others report shut down and sleep issues.

“After installing KB4535996 and after one day’s use, I encounter 100% CPU usage (not continuous), File explorer crash (after closing its window, unable to open it anymore), Task manager crash (+ without its icon display on taskbar), + file explorer -related software (e.g. Mendeley) crash on opening. Unable to kill File explorer and restart it because the Task manager also always crashes,” a user noted.

Microsoft has yet to acknowledge any of the reported issues across its own forum and Feedback Hub. At the time of writing this story, Windows support document still says “Microsoft is not currently aware of any issues with this update.”

About The Author

Mayank Parmar

Mayank Parmar is an entrepreneur who founded Windows Latest. He is the Editor-in-Chief and has written on various topics in his seven years of career, but he is mostly known for his well-researched work on Microsoft's Windows. His articles and research works have been referred to by CNN, Business Insiders, Forbes, Fortune, CBS Interactive, Microsoft and many others over the years.