Microsoft today confirmed in a email that it will be removing Voicemail features from its Skype app due to its low usage. The company will be making number of changes as part of its transition of Skype app.
The app will now use Text or video message instead of Voicemail service. Below is the Email confirming the removal of the Voicemail feature from the application.
“As an active voicemail user, we’d like to tell you about a few changes we’re making over the coming weeks. Our changes are designed to bring our voicemail and messaging capabilities to the next generation of Skype. This is part of the journey of transitioning Skype to the cloud and offering a more modern service to our customers.
- Improvements to voicemail – We’re simplifying things for you by enabling all users with the ability to send a text or video message to someone who was unable to answer your call. If you prefer using traditional Skype voicemail, you will still continue to receive voicemails from your callers. And going forward, you’ll control the settings for the feature via the Skype account portal.
- Features of voicemail which we will no longer support – Based on customers’ low usage, we’ve decided to no longer support SMS voicemail transcription, email notifications, and custom greetings. These will be replaced with a more modern way to leave a message; by composing a short video or text following an unanswered Skype-to-Skype call. For traditional phone calls to Skype Numbers, voicemail messages will continue to be saved.”
These changes will be affecting the Skype app on all the platforms in coming weeks. If you still like to use the Skype Voicemail service you need to use the Skype account portal.